Insights

How COVID-19 is Affecting Restaurants

The outbreak of COVID-19 is impacting all businesses, including the hard-working owners, operators, farmers, delivery drivers, staff, and just about everyone in the food industry. Government and social responses are changing at a rapid pace, and we believe it’s more important than ever to monitor what’s happening to rally support however we can.

Limited access to information is challenging restaurant professionals as they make decisions about their businesses. We’re sharing these insights in the hopes of helping restaurants understand the current climate in their respective geographies.

Looking at comprehensive data from the Toast platform — across sales reports, order history, and more — we see serious changes during the past week. These aggregated insights show how seriously this community needs our help and where we can direct our best efforts. The latest breakdown is below.

Daily Report

Here are the top insights we’re seeing today.

Last updated: 11:00 am EST, April 3, 2020

  1. The decline in restaurant sales is flattening. After seeing average daily sales decline to nearly 80% a week ago, sales are flattening out back toward -73%. With limited dining options throughout the U.S., it appears this will be the new norm until regulations and social guidelines ease up.
  2. Businesses are shifting to off-premise dining as states shut down dine-in eating. Restaurants are acting swiftly to the changing environment by pivoting their business models to enable take out and delivery capabilities. Since March 19, we’ve seen on-premise dining decline to 32% of daily revenue. Eight states are seeing more than 75% of revenue come from either take out or delivery.
  3. Full service restaurants are still seeing the biggest decline. With the move to off-premise dining, full service restaurants are getting hit the hardest. During the past week, full service restaurants are down 81% in year-over-year average daily revenue.
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Restaurant Revenue by state

COVID-19's impact on restaurant sales nationwide

Restaurant Revenue by city

COVID-19’s impact on restaurant revenue by metro (year-over-year change).

GIVE RESTAURANTS A FIGHTING CHANCE

The restaurant community is being rocked by a dramatic decline in sales and could quickly run short of cash to support day-to-day operations and staff wages. In an effort to provide much-needed financial support, we’re asking you to pay it forward by ordering online and purchasing gift cards from your favorite restaurants now so they can count on that income later. Please support your local restaurants during this turbulent time.

ABOUT THE DATA

These aggregated sales trends have been derived from the data of restaurants on the Toast platform and show restaurant trends by state and major city metro. The comparisons are year-over-year, comparing the same day of the week. We’ll update this page daily with new information on how restaurants are being impacted by the COVID-19 health crisis.